ECUs are mini computers that control the engine in all contemporary vehicles. If you lose your key, the ECU will need reprogramming.
We have online access to the main dealer portals to enable us to re-programme the electrical vehicle modules. This means that we can usually get your vehicle working again with the original locks and key sets.
The key focus of vehicle main dealers is selling cars. They are not structured for emergency call outs to deal with lost stolen or broken keys. They need to take action to help sort out the vehicle owner’s problem quickly, but they don’t have the facilities to get involved ‘Hands On’. For this reason many main dealers in the North West refer vehicle owners to Excalibur Autolocksmiths. This way the dealer can rest assured that his customer will receive a first class response to his predicament.
We also work with main dealers in more direct ways. In the logistics chain from overseas to the dealerships, there are numerous opportunities for keys to become lost. This can be at the factory, onboard the ship, on a freight train, on a transporter vehicle, in the dealers’ compound or even in the showroom.
As you can imagine, a lost key on a transporter vehicle or on a train can cause havoc, and incur huge cost. In the last 35 years we have responded to numerous emergency calls in train sidings, at docks and vehicle compounds. We get the calls because the dealers know that we will pull out all the stops to replace the missing keys and get the show, literally, back on the road.